diff --git a/web/app/components/base/chat/embedded-chatbot/chat-wrapper.tsx b/web/app/components/base/chat/embedded-chatbot/chat-wrapper.tsx
index 0f2c4627e2..be0e36156e 100644
--- a/web/app/components/base/chat/embedded-chatbot/chat-wrapper.tsx
+++ b/web/app/components/base/chat/embedded-chatbot/chat-wrapper.tsx
@@ -167,7 +167,8 @@ const ChatWrapper = () => {
     return chatList.filter(item => !item.isOpeningStatement)
   }, [chatList, currentConversationId])
 
-  const [collapsed, setCollapsed] = useState(!!currentConversationId)
+  const isTryApp = appSourceType === AppSourceType.tryApp
+  const [collapsed, setCollapsed] = useState(!!currentConversationId && !isTryApp) // try app always use the new chat
 
   const chatNode = useMemo(() => {
     if (allInputsHidden || !inputsForms.length)
@@ -240,7 +241,7 @@ const ChatWrapper = () => {
 
   return (
     <Chat
-      isTryApp={appSourceType === AppSourceType.tryApp}
+      isTryApp={isTryApp}
       appData={appData || undefined}
       config={appConfig}
       chatList={messageList}
diff --git a/web/app/components/base/chat/embedded-chatbot/hooks.tsx b/web/app/components/base/chat/embedded-chatbot/hooks.tsx
index c3bb0a013c..698f212693 100644
--- a/web/app/components/base/chat/embedded-chatbot/hooks.tsx
+++ b/web/app/components/base/chat/embedded-chatbot/hooks.tsx
@@ -117,8 +117,8 @@ export const useEmbeddedChatbot = (appSourceType: AppSourceType, tryAppId?: stri
     defaultValue: {},
   })
   const allowResetChat = !conversationId
-  const currentConversationId = useMemo(() => conversationIdInfo?.[appId || '']?.[userId || 'DEFAULT'] || conversationId || '',
-    [appId, conversationIdInfo, userId, conversationId])
+  const currentConversationId = useMemo(() => isTryApp ? '' : conversationIdInfo?.[appId || '']?.[userId || 'DEFAULT'] || conversationId || '',
+    [isTryApp, appId, conversationIdInfo, userId, conversationId])
   const handleConversationIdInfoChange = useCallback((changeConversationId: string) => {
     if (appId) {
       let prevValue = conversationIdInfo?.[appId || '']