diff --git a/web/app/components/app/log/list.tsx b/web/app/components/app/log/list.tsx
index cf10cff327..e13ddf21e6 100644
--- a/web/app/components/app/log/list.tsx
+++ b/web/app/components/app/log/list.tsx
@@ -139,14 +139,14 @@ const getFormattedChatList = (messages: ChatMessage[], conversationId: string, t
         id: item.id,
         content: item.answer,
         agent_thoughts: addFileInfos(item.agent_thoughts ? sortAgentSorts(item.agent_thoughts) : item.agent_thoughts, item.message_files),
-        feedback: item.feedbacks.find(item => item.from_source === 'user'), // user feedback
-        adminFeedback: item.feedbacks.find(item => item.from_source === 'admin'), // admin feedback
+        feedback: item.feedbacks?.find(item => item.from_source === 'user'), // user feedback
+        adminFeedback: item.feedbacks?.find(item => item.from_source === 'admin'), // admin feedback
         feedbackDisabled: false,
         isAnswer: true,
         message_files: getProcessedFilesFromResponse(answerFiles.map((item: any) => ({ ...item, related_id: item.id }))),
         log: [
-          ...item.message,
-          ...(item.message[item.message.length - 1]?.role !== 'assistant'
+          ...(item.message ?? []),
+          ...(item.message?.[item.message.length - 1]?.role !== 'assistant'
             ? [
                 {
                   role: 'assistant',
@@ -165,7 +165,7 @@ const getFormattedChatList = (messages: ChatMessage[], conversationId: string, t
         more: {
           time: dayjs.unix(item.created_at).tz(timezone).format(format),
           tokens: item.answer_tokens + item.message_tokens,
-          latency: item.provider_response_latency.toFixed(2),
+          latency: (item.provider_response_latency ?? 0).toFixed(2),
         },
         citation: item.metadata?.retriever_resources,
         annotation: (() => {